Survey of effectiveness of Child Maintenance Service

We are carrying out a survey of separated parents and their experience of financial support arrangements for their children, the Child Maintenance Service (CMS) or with arrears relating to the Child Support Agency (CSA) that are now being managed by CMS.

 

We have had a meeting with the National Audit Office (NAO) who are looking into the value for money of the CMS service to the taxpayer. Your responses will assist us in providing NAO with further, more meaningful feedback of your experiences and will also inform our direct discussions with CMS. We will not share identifying details with NAO or other agencies, but will use your anonymised responses in our reports. We will share the conclusions and analysis of your responses with.

 

You can skip questions that to not apply to you. Many thanks for doing this, we really appreciate your effort.

 

The survey can be found here.

 

 

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